Who we are

Suggested text: Our website address is: https://buycleancart.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Effective Date: April 14, 2024

Last Updated: March 21, 2026

At buycleancart.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at https://buycleancart.com, purchase our products—including authentic Clean Carts, 2G Liquid Diamonds, and Live Resin disposables—or interact with our customer support and online services.

Please read this Privacy Policy carefully. By accessing or using buycleancart.com, you acknowledge that you have read, understood, and agreed to the practices described in this document. If you do not agree with our policies, please discontinue use of our website immediately.

1. Age Restriction Notice (21+ Only)

Our website and products are strictly intended for legal adult consumers aged 21 years or older (or the legal age of majority in your jurisdiction). We do not knowingly collect, request, or solicit personal information from individuals under the legal purchasing age or children under 13 (in compliance with the Children’s Online Privacy Protection Act, COPPA).

If we become aware that a person under the age of 21 has provided us with personal information, we will immediately purge that information from our servers and cancel any associated pending orders.

2. Information We Collect

We collect several types of information from and about users of buycleancart.com to fulfill orders, enhance user experience, and ensure secure operations.

A. Personal Information You Provide Voluntarily

When you register an account, place an order, contact customer support, or subscribe to updates on our online store, we may collect:

  • Contact Information: Full name, billing address, shipping address, email address, and phone number.
  • Account Details: Username, account password, order history, saved addresses, and customer support communications.
  • Payment Details: Payment transaction metadata, billing addresses, and payment confirmation details. (Note: Full credit card or payment account details are processed directly and securely via end-to-end encrypted third-party payment gateways; we do not store full payment credentials on our servers.)
  • Identity Verification Data: Government-issued ID or date of birth information when required for legal age verification prior to product shipment.

B. Information Collected Automatically

Whenever you browse buycleancart.com, our servers and integrated analytics tools automatically collect non-identifying or technical browsing data, including:

  • Device & Connection Data: Your IP address, browser type and version, operating system, device identifiers, and language preferences.
  • Usage & Navigation Data: Pages visited, time spent on pages, referral sources, links clicked, cart additions, and search terms used on our site.
  • Cookies & Tracking Technologies: Session tokens, web beacons, and persistent cookies used for essential site performance, cart memory, and analytical tracking.

3. How We Use Your Information

We process your personal information for specific business and operational purposes, including:

  • Order Fulfillment: Processing transactions, preparing and shipping products (including Clean Carts 2G Liquid Diamonds, Live Resin devices, and wholesale items), and delivering order updates or tracking details.
  • Customer Support: Managing inquiries, exchanges, live chat, or email support tickets regarding order status or product verification.
  • Account Management: Maintaining user profiles, verifying account identities, and managing saved preferences.
  • Website Optimization & SEO: Analyzing shopping trends, improving page loading performance, fixing technical errors, and evaluating customer demand for different strains and product categories.
  • Marketing & Promotions: Sending promotional notifications, special discount codes (such as welcome offers), and news about fresh stock drops (only where you have opted in to receive marketing).
  • Security & Fraud Prevention: Detecting, preventing, and mitigating fraudulent transactions, bot access, unauthorized account logins, or site abuse.
  • Legal Compliance: Complying with tax obligations, legal audits, age validation requirements, and lawful requests from regulatory authorities.

4. Cookies & Tracking Technologies

buycleancart.com utilizes cookies, local storage, and web tracking technologies to ensure optimal store performance, maintain your active shopping cart session, and analyze website traffic.

Types of Cookies We Use:

  • Essential / Strictly Necessary Cookies: Required for the core operation of our WooCommerce / Flatsome storefront, including user login sessions, security tokens, and cart contents.
  • Performance & Analytics Cookies: Allow us to measure site traffic, view user flow, and understand how visitors interact with our Clean Carts catalog.
  • Functional Cookies: Store preferences such as currency, language, and previously viewed products to personalize your shopping experience.

You can manage or disable cookie preferences directly through your web browser settings. However, disabling essential cookies may impact store functionality, such as adding products to your shopping cart or completing checkout.

5. How We Share & Disclose Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration. We only share data with trusted service providers under strict data privacy agreements to operate our business:

  • Service Providers & Logistics: Payment gateways, shipping carriers, order fulfillment centers, and email infrastructure providers necessary to process and deliver your orders.
  • Analytics & Technical Hosting: Secure cloud web hosting, server monitoring platforms, and privacy-compliant web analytics providers.
  • Legal Requirements & Fraud Protection: We may disclose information if required by applicable law, court order, subpoena, or to protect the safety, rights, or property of buycleancart.com, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, customer information may be transferred as part of legal business assets under standard confidentiality obligations.

6. Data Security & Storage

We implement industry-standard administrative, physical, and technical security measures to safeguard your personal data. All communication between your web browser and buycleancart.com is encrypted using Secure Sockets Layer (SSL/TLS) encryption protocol.

While we use robust encryption and security protocols to protect your personal information, no online transmission or electronic storage architecture can be guaranteed 100% secure. You are responsible for keeping your account login credentials and passwords strictly confidential.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the operational purposes outlined in this Privacy Policy—including processing orders, resolving disputes, enforcing contracts, and complying with statutory tax and accounting record-keeping requirements.

8. Your Privacy Rights & Choices

Depending on your geographic location and local privacy regulations (such as GDPR, CCPA/CPRA, or state privacy laws), you may hold specific legal rights regarding your personal data:

  • Right of Access / Right to Know: The right to request copies of the personal data we hold about you and details regarding how it is processed.
  • Right to Rectification: The right to request that we correct inaccurate or incomplete personal information.
  • Right to Erasure (“Right to be Forgotten”): The right to request the deletion of your personal data, subject to lawful exceptions (e.g., pending order fulfillment or legal tax retention).
  • Right to Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails or contacting our support team.
  • Non-Discrimination: We will never discriminate against you, alter product pricing, or deny service for exercising your privacy rights.

To exercise any of these privacy rights, please submit a request to our privacy desk at support@buycleancart.com.

9. Third-Party Links

buycleancart.com may contain links to third-party sites or external tools (such as community message boards, live chat widgets, or social platforms). We are not responsible for the privacy practices, content, or data protection policies of those third-party websites. We encourage you to review the privacy policy of any external website you visit.

10. Updates to This Privacy Policy

We reserve the right to revise or update this Privacy Policy at any time to reflect updates in legal requirements, business procedures, or site features. When revisions are made, we will update the “Last Updated” date at the top of this page. Continued use of buycleancart.com following posted changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy or our privacy practices, please contact us: